dabu88 Privacy Policy

0 Introduction

dabu88 is a trusted online gaming platform for players in Bangladesh. Your privacy is our top priority. This Privacy Policy ("Policy") describes how dabu88 ("we", "us", "Platform") collects, uses, and protects the personal information of you ("user", "you").

By using the dabu88 website or creating an account, you will be considered to have agreed to this Privacy Policy. This Policy may be updated from time to time, and we will notify you in a timely manner of any changes. We recommend that you review this page regularly.

1 What Types of Information We Collect

dabu88 may collect various types of information related to you. This information falls into two main categories:

1.1 Information You Provide Directly

When you register with dabu88 or use our services, we may collect the following information:

• Full name and date of birth (for age verification — only for users aged 21 or above)
• Email address
• Mobile phone number
• Password (stored in encrypted form)
• Payment-related information (bKash / Nagad / Rocket account numbers)
• National ID card or passport information (if identity verification is required)
• Address and location information

1.2 Information Collected Automatically

Some information is collected automatically while using the platform, such as:

• IP address and device identification information
• Browser type and operating system
• Time spent on the platform and usage patterns
• Login time and location information
• Cookie and session data
• Game history and transaction records

2 How We Use Your Information

dabu88 uses your information only for lawful and specific purposes. The main reasons for using your personal information are listed below:

2.1 Account Management and Service Delivery

• To create, verify, and manage your account
• To process deposits and withdrawals
• To provide bonuses and promotional offers
• To determine VIP program benefits
• To provide customer support

2.2 Security and Fraud Prevention

• To prevent unauthorized access to accounts
• To identify suspicious activity
• To complete necessary verification for anti-money laundering purposes
• To meet legal obligations

2.3 Service Improvement

• To improve platform functionality and user experience
• To resolve technical issues
• To plan new games and services
• To customize content according to user preferences

2.4 Communication

• To send important account-related notifications
• To send promotional messages (with your consent)
• To provide information on responsible gaming

3 Information Sharing and Disclosure

dabu88 never sells your personal information to third parties. However, certain information may be shared in the following circumstances:

3.1 Service Provider Partners

Limited information may be shared with trusted third parties for payment processing, identity verification, and technical support. These partners operate under strict confidentiality agreements and may use the information only for specified purposes.

3.2 Legal Requirements

We may be required to disclose necessary information in response to a court order, direction from a regulatory authority, or a lawful request from a law enforcement agency.

3.3 Business Changes

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. We will notify you in advance in such circumstances.

4 Data Security Measures

dabu88 applies industry-standard technical and organizational measures to protect your information:

• SSL Encryption: All data transfers are secured with SSL/TLS encryption technology.
• Password Hashing: Your password is never stored in plain text; strong hashing algorithms are used.
• Two-Factor Authentication: An additional verification layer is available to protect your account.
• Secure Servers: Your information is stored in protected data centers.
• Access Controls: Only authorized personnel can access the necessary information.
• Regular Security Audits: Regular audits are conducted to ensure the security of the system.

Although we strive to ensure the highest level of protection, no digital system is entirely free from risk. If you suspect a security issue, contact our support team immediately.

5 Cookie Policy

Cookies and similar tracking technologies are used on the dabu88 website. Cookies are small text files stored on your device that help improve the functionality of the platform.

5.1 Types of Cookies

• Essential Cookies: Required for login sessions and the basic operation of the platform.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to review platform usage and make improvements.

5.2 Cookie Controls

You can manage cookies through your browser settings. However, disabling essential cookies may affect some platform functionality.

6 Data Retention Period

dabu88 does not retain your information longer than necessary. The retention period depends on the type and purpose of the information:

• Account Information: For as long as the account is active and for as long as required to meet legal obligations after it is closed.
• Transaction Records: Financial records are retained for a specified period in accordance with applicable law.
• Communication Records: Retained for a specified period to improve customer support effectiveness.
• Session and Log Data: Retained for a limited period for security purposes.

After your account is closed, we will delete your personal information or anonymize it so that you cannot be identified, unless we are legally required to retain it.

7 Your Rights

dabu88 believes you should have full control over your own information. You have the following rights:

7.1 Right to Access

You may ask us at any time what information we hold about you and how it is being used.

7.2 Right to Rectification

If any of your information is inaccurate, you can request that it be corrected. This can be done by accessing your account settings or by contacting our support team.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, we may be required to retain some information due to legal obligations.

7.4 Right to Object to Processing

You may object to marketing communications or certain types of data processing.

7.5 Right to Withdraw Consent

Where data processing is based on your consent, you may withdraw that consent at any time.

To exercise these rights, contact our support team via 24/7 live chat or by email.

8 Privacy of Minors

dabu88 is only for users aged 21 or above. We do not knowingly collect information from anyone under the age of 21. If we become aware that we have inadvertently collected information from a minor, that information will be deleted immediately and the associated account will be closed.

If you become aware that a minor has registered on our platform, please notify our support team immediately.

9 Third-Party Links and Services

The dabu88 platform uses third-party payment gateways (such as bKash, Nagad, Rocket) and game software providers. These third parties have their own privacy policies, and those policies will apply when you use their services.

dabu88 is not responsible for the privacy practices of third parties. However, we ensure that our partners follow the highest security standards.

10 Policy Changes

dabu88 reserves the right to update this Privacy Policy from time to time. When any significant changes are made, we will:

• Update the "Last Updated" date at the top of this page.
• Notify registered users by email.
• Show a notification about significant changes when you access the platform.

Continued use of the platform after changes have been made will be considered as your agreement to the new policy. If you disagree with the changes, you may close your account.