dabu88 Terms and Conditions

1. Introduction and Acceptance

dabu88 is an online gaming platform operated for players in Bangladesh. These Terms and Conditions ("Terms") form a binding agreement between dabu88 ("Platform", "we", "us") and the user ("you", "member").

By opening an account on dabu88 or accessing the platform, you confirm that you have fully read, understood and agreed to abide by these Terms. If you do not agree with these Terms, please refrain from using the dabu88 platform.

2. Eligibility and Age Requirement

The following eligibility criteria must be met to open an account and play on dabu88:

• You must be 21 years of age or older (for ages 21+ only).
• You must not reside in any country or region where online gaming is completely prohibited.
• You may only hold one active dabu88 account.
• You are of sound mind and are using the platform entirely of your own free will.
• You have the legal right to manage your own finances.

We may request identification from a member at any time for age verification. If it is found that a minor is using an account, that account will be closed immediately and the associated funds may be forfeited.

3. Account Registration and Security

3.1 Registration Process

You must provide accurate and complete personal information at the time of registration. Registering with false information is a violation of the Terms and may result in account closure.

3.2 Login Security

Keep your dabu88 account password and login details completely confidential. Allowing any third party to use your account is prohibited. If you suspect any unauthorised access, notify our support team immediately.

3.3 One Account Policy

Each individual may operate only one account. If multiple accounts belonging to the same person are identified, all accounts will be closed and the associated balances and bonuses will be cancelled.

4. Deposits and Withdrawals

4.1 Deposit Rules

dabu88 currently accepts bKash, Nagad and Rocket for deposits. The minimum deposit amount is ৳200 (for each method).

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳1,000.
• Standard processing time: 30 minutes to 3 hours.
• Withdrawals can only be made to registered payment methods.
• Account verification must be completed before the withdrawal process.

4.3 Currency

All transactions on dabu88 are conducted in Bangladeshi Taka (BDT / ৳). Transactions through third parties are strictly prohibited.

5. Bonuses and Promotions

5.1 Welcome Bonus

New members can receive a 150% bonus on their first deposit, up to ৳8,000. For example: a deposit of ৳1,000 earns a ৳1,500 bonus, giving a total balance of ৳2,500. Or a deposit of ৳12,000 earns a ৳8,000 bonus, giving a total balance of ৳20,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15 times (15x). This means withdrawals can only be made after the bonus amount has been wagered 15 times.

5.3 General Bonus Terms

• Each member may use a bonus offer only once.
• Bonus funds cannot be withdrawn directly — the wagering requirement must be met.
• dabu88 reserves the right to cancel or modify any bonus.
• If promotional abuse is suspected, the account may be subject to investigation.
• Cashback benefits under the VIP programme must be claimed within the designated timeframe.

6. Gaming Rules

6.1 Game Operations

All games available on dabu88 are operated by third-party game providers (such as Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, Ezugi, NetEnt, Microgaming and others). Game outcomes are determined by a Random Number Generator (RNG), which is impartial and free from manipulation.

6.2 Technical Issues

If a game is interrupted mid-session due to a technical error, dabu88 will review the status of the relevant round and take the necessary action. In cases where game data is unavailable or incomplete, the bet may be cancelled and the funds returned.

6.3 Bet Limits

Specific minimum and maximum bet limits apply to each game. While a bonus is active, the maximum bet limit may be restricted to ৳500 per round — details will be stated in the relevant bonus terms.

7. Prohibited Activities

The following activities are strictly prohibited on the dabu88 platform:

• Providing false or misleading information on an account.
• Opening or operating multiple accounts.
• Strategic misuse for the purpose of obtaining bonuses ("bonus hunting").
• Using any software, bots or automated methods to influence game outcomes.
• Depositing or withdrawing funds through a third party.
• Using the platform for money laundering or illegal financial activity.
• Fraudulent or deceptive activity against other members.
• Attempting to interfere with the platform's security systems.

8. Account Closure

8.1 Closure by Member

You may request to close your account at any time by contacting our support team. Any pending withdrawals will be processed before the account is closed.

8.2 Closure by dabu88

dabu88 reserves the right to suspend or close an account in the following circumstances:

• Violation of the Terms.
• Failure to provide verification information.
• Suspicious or fraudulent activity.
• Direction from a legal or regulatory authority.

9. Limitation of Liability

dabu88 accepts no liability for the following:

• Game losses caused by internet disconnection.
• Errors arising from issues with the user's device or software.
• Delays or failures by third-party services (payment gateways).
• Unauthorised use of an account resulting from the user's own negligence.
• Temporary service disruption due to unforeseen technical errors.

dabu88 always strives to keep its platform safe and reliable, and uses SSL encryption technology to protect user data.

10. Privacy and Data Protection

For details on how your personal information is collected, stored and used, please read our Privacy Policy. In brief:

• Your information is used solely for operating the platform and improving services.
• Your information is not sold to third parties.
• Information may need to be provided to authorities where there is a legal obligation.
• All data is protected by SSL encryption.

11. Responsible Gaming

dabu88 believes in responsible gaming. We help our members build healthy gaming habits.

• You can set deposit limits for yourself.
• The option to temporarily or permanently close your account is available if needed.
• If you notice signs of gaming addiction, seek help immediately.

For more information on responsible gaming, visit our Responsible Gaming page. Remember: gaming is for entertainment — not for earning a living.

12. Dispute Resolution

In the event of a dispute or complaint, please first contact our 24/7 live chat support or reach us by email. We aim to resolve any issue quickly and fairly.

How to submit a complaint:

1. Submit your complaint via live chat or by email.
2. Include a detailed description of the complaint along with supporting evidence.
3. Our team will provide an initial response within 72 hours.
4. Complex cases may require additional time for review.

For disputes related to a game provider's software, the relevant provider's audit log will be considered the final evidence.

13. Changes to Terms

dabu88 reserves the right to change, add, or remove these terms and conditions at any time. In the event of significant changes, members will be notified to the best of our ability.

If you continue to use the platform after updated terms have been published, it will be assumed that you have agreed to the new terms. Therefore, it is advised to visit this page regularly.

14. Contact

If you have any questions or comments about these terms, please contact us:

• 24/7 Live Chat — Instant support available in Bengali.
• Email: [email protected]